Cultural Alignment

/Cultural Alignment

How are you changing focus in 2017?

By |November 8th, 2016|

As times change, so must people… either in their role, their skill set, or their position. You need to look at your team’s strengths and not be afraid to focus them differently to align them with your 2017 business objectives.

How will they benefit? How will you?

Some people may not make the cut and transitioning them proactively takes courage. […]

Hire for culture

By |December 8th, 2015|

Hire to fit your culture. You can train people who are aligned with you to do the job. You cannot train people to be different from their authentic self.

I am not sure why I still make hiring mistakes. It is crazy! I know better and sometimes I get too excited about the wrong things – […]

Cultivating a Culture that Counts: How to Consistently Drive Revenue and Retention, Part 3

By |September 23rd, 2015|

This is the third in a series of Aspire blog posts with tips on how to build a culture that sustains employee and customer buy-in. If you missed them, check out Part 1 and Part 2 on the Aspire blog.

 

We often hear that you must hire for attitude, train for skill. While attitude is important, […]

Cultivating a Culture that Counts, Part 2: How to Make Your Mission Work for You

By |September 10th, 2015|

This is the second in a series of Aspire blog posts with tips on how to build a culture that sustains employee and customer buy-in. In case you missed it, read the first entry all about vision and the facts behind how a healthy culture drives market share, sustainable success, and customer acquisition and retention. […]

Cultivating a Culture that Counts: Part 1 – Vision

By |August 14th, 2015|

 

This is the first in a series of Aspire blog posts on how to build a culture that sustains employee and customer buy-in, predictors of success. Read on to learn the first step you should take to ensure you’re on track to thrive.

I often say that as a leader, it’s not your intention that matters. […]

The Change Model: 8 Focus Areas for Success

By |July 31st, 2013|

It’s the time of year when hotels, call centers and many other industries are sitting down to analyze their past year and reflect on how to move forward into Q4 and beyond. Strategies are built upon research, customer trends, competitors, and overall operational changes. Without a strong strategy, businesses (especially in the hospitality and customer […]

The Aspire Learning System®: Training vs. Learning

By |July 17th, 2013|

Here at aspire, we say that there is a big difference between training and learning.  Training is the delivery of information and knowledge.  It does not create sustainable change.  Learning is different however.  Learning focuses on improving specific competencies and goes beyond just the mere delivery of knowledge.

We know that to build impactful and long […]

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